Brake Service

Brakes really aren’t optional equipment. And taking care of them isn’t optional either.

A regular brake inspection is on every car’s maintenance schedule. An inspection will check your brake system and let you know if there are any problems. Of course, if you’re having trouble with your brakes, get your car into a Burlington or Bedford service center right away. And watch out for these problems:

  • Low or spongy brake pedal
  • Hard brake pedal
  • A brake warning light that stays on
  • Constantly squealing or grinding brakes
  • Vibrations or clunking sounds when you apply your brakes

There are two types of brakes: disc and drum. Disc brakes have a rotor that’s attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle. Drum brakes are more common on back wheels. Pads, called shoes, push against the inside of the drum to slow the vehicle.

There are several things that need to be serviced on the brake system. First, the brake pads and shoes wear out with use, and become too thin to really help. If the brake pads wear away completely you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced and that can be expensive. But putting it off is dangerous because your vehicle won’t stop as quickly. Sometimes rotors warp or crack and must be replaced.

Brake fluid is also important. When the brakes are applied, the pressure in the fluid activates the brake pads or shoes. Not enough fluid, not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. You should change the brake fluid when your manufacturer recommends it.

There are different grades of brake pads. There are regular, metallic and ceramic – higher grades cost more, but give better braking performance and smoother operation. It’s OK to upgrade your brake pads. But, never use a grade that’s lower than what the manufacturer recommends.

Be sure to properly maintain your brakes because it’s a lot cheaper than paying your nearest Boston area body shop after an accident.

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Protecting Your Sedan From Theft In Burlington Massachusetts

Every car in Burlington Massachusetts is at risk for theft. So it’s up to us to make our cars a less appealing target and more of a challenge – hopefully sending potential thieves to look elsewhere.

The National Insurance Crime Bureau recommends a layered approach to protecting vehicles:

  1. Common sense
  2. Visible and audible devices
  3. Immobilizing devices
  4. Tracking devices

Let’s review each of these. First, common sense: you would be surprised how many vehicles are stolen from Burlington Massachusetts where the keys were left in the ignition with the doors unlocked. Always take your keys, and lock the doors. In fact, in some places it’s against the law to leave a vehicle unattended with the keys in the ignition.

And don’t leave spare keys in the car or hide them outside – because a thief will find them. Try to park in well-lit areas that have a lot of foot traffic. If possible, park near the end of a row and near a light. Back your car into a parking space or your driveway to make your car more visible to passersby and harder for a thief to work under the hood without being seen.

Remember to roll up your windows completely and avoid leaving your car in public lots for a long time. If you park in a lot that has an attendant, only give them the ignition key.

Keep valuables out of sight: purses, wallets, cell phones, clothes and even change are attractive “smash-and-grab” targets. And pay to have your Vehicle Identification Number, or VIN, etched into your windows – it makes your car less attractive to a thief who wants to send your car to a chop shop.

There are lots of visible and audible devices available. A steering wheel lock is highly visible and will deter some thieves. Loud alarms can alert you and others that your vehicle is being tampered with. But if your alarm does go off, be careful. Observe what’s going on; get descriptions of suspicious people and vehicles, including license plate numbers.

Now, if you catch a thief in the act, call 911 but don’t approach the person. Your safety is more important than the car.

And here’s a great one – immobilizing devices. They actually shut off your car’s electrical or fuel supply. So without a key, or knowing where the hidden switch is located, a thief can’t drive your car away.

Finally, you can also get a tracking device that allows police to track your car down and recover it quickly.

Remember, where you live, work and drive around Burlington Massachusetts has a great impact on your decisions. If you’re in an area with high theft rates, you may want to spend more money on security systems. And check with your Burlington Massachusetts auto insurance company to see if they offer discounts for adding any of these items.

Of course, the common sense suggestions from Accurate Automotive don’t cost anything and go a long way toward keeping your car safe from thieves. Take a look at the attached video auto tip from AutoNetTV.

Come see us for practical advice on keeping your Sedan safe.
Accurate Automotive
15 Bedford St, Burlington, Massachusetts 01803
Call us at 781-229-8144

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Custom Wheels and Tires For Your Burlington Ride

It seems like everywhere you go in the Boston area you see custom wheels. Big trucks, little cars, mini-vans – it doesn’t matter, people are expressing themselves with custom wheels. Some people want smaller tires and wheels – some want larger – and some want them enormous. So where do you start if you want new wheels? We suggest you start with your budget. We know, that sounds so practical. But if the look you’re after goes beyond just new tires and wheels and enters into the world of suspension modifications, you need to be prepared for the additional cost.

Let’s start with something easy – you want to give your ride a unique look and the stock wheel size is just right for you. One of the concerns you will have is that the new wheels have the same offset as your factory wheels.

First, what is offset? The wheel bolts onto the hub on the car’s axle. The distance from the inside edge of the wheel to the point at which it bolts on, is the offset. If the new wheel has a different offset from the factory, the tires may rub on the inside or outside of the wheel well. That could lead to catastrophic tire failure.

Your tire and wheel professional at Accurate Automotive can help you find the right size wheel – or install adapters to make your new wheels fit. All you have to do is pick from the hundreds of styles available.

Accurate Automotive
15 Bedford St
Burlington, Massachusetts 01803
781-229-8144

So, what if you want to upsize? Well, if it is just bigger wheels you want, but you want to keep the same overall tire diameter, that’s pretty easy. The same offset concerns apply. You need to know that the tires will likely be a little bit wider than the originals and could rub when you make sharp turns. Your tire professional at Accurate Automotive will help you avoid this.

It is also important to keep the same overall tire diameter because changing the rolling diameter can mess with your anti-lock brakes and stability control systems. Are you starting to see why you want to consult with a tire and wheel expert at Accurate Automotive? Is “super-size me” your motto? If it is, you are going to have to lift your vehicle to make room for those huge tires. A mild lift doesn’t require extensive modifications. An extreme lift means a lot of new hardware under the vehicle. It also means a lot of stock electronic systems need to be recalibrated to the new tire size. For example, your speedometer and odometer will give false readings if they aren’t recalibrated.

You should also be aware of possible performance issues. Bigger tires and wheels weigh more. Experts refer to this as unsprung weight because it isn’t held up by your suspension system. Increased unsprung weight affects performance in different ways than an equivalent amount of groceries or little soccer players in the passenger compartment. Acceleration is negatively affected. Stopping distances may also be increased – sometimes dramatically. If you want really big tires and wheels, you might need to upgrade your brakes to compensate.

Heading the other direction, some folks like to run smaller than standard wheels and lower the suspension. All of the same fitment issues still apply as well as calibration issues. Don’t think that suspension modifications are a bad thing. Many systems actually improve ride, function and performance over the stock set-up.

Regardless of your budget, you want your vehicle to continue to do all the things you need it to do. Some of those show cars and trucks you see on TV look fantastic, but have been modified in ways that may not suit your needs. For example, if you put large rims on your SUV with low profile tires, you may be in for busted rims if you go off-roading a lot. There just isn’t enough sidewall to absorb the impact of thumping over rocks.

Some people stuff the largest tires and wheels possible in their vehicles but have to severely restrict suspension travel so that the tires aren’t rubbing all day. That can lead to a very harsh ride. Again, talk with your wheel professional about all of these things: how you drive, what look you are going for, your budget and what compromises you are willing to make.

At the end of the day, you’re going to be rollin’ out of there with one sweet ride.

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What To Do In Case Of An Accident

If you’ve ever been in a car accident around Burlington Massachusetts, even a minor one, you know how upsetting it can be. It’s hard to think straight and know what to do.

Let’s review what you should do in case of an accident in Burlington, Massachusetts:

When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in Massachusetts – even if it’s not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver’s license or even jail time in our local Burlington lockup.

Most states, including Massachusetts require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Burlington motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It’s tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won’t have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don’t. Never admit fault or guilt to anyone including the police officer. Sometimes we may feel at fault, but in the eyes of Massachusetts law, the other guy may be responsible.

Truthfully give the officer the facts: such as “I was going 35 miles per hour” not “I wasn’t speeding”. Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer’s name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

  • Name
  • Address
  • Phone number
  • Date of birth
  • Driver’s license number and expiration
  • Insurance information

Also take down a description of the other vehicle, license plate and vehicle identification number. Most insurance companies don’t record license plate numbers, so the VIN number is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can’t wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your Massachusetts auto insurance company’s 800 number.

Call or see your local Burlington physician if you think you may have been injured.

We here at Accurate Automotive hope that you never have to use this information and wish you happy travels.

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Drive Train – What You Need to Know In Burlington

One Burlington automotive service issue that doesn’t get much attention is driveline service. Drivelines don’t get talked about very much around Burlington, but they’re very important. First let’s define what the driveline is:

Taking a small step back, the power plant is comprised of the engine and transmission. The driveline starts there and includes all of the components that transfer power from the transmission to the wheels.

That’s not really a lot of components, but they handle the full force of the engine. Without the driveline you’re not moving. So we need to take good care of it. The driveline components differ depending on whether your vehicle has front wheel drive, rear wheel drive, all wheel drive or four wheel drive. For purposes of our discussion, we’re going to have to over simplify a bit.

If you are ready to have your drive train looked at, give us a call:
Accurate Automotive
15 Bedford St
Burlington, Massachusetts 01803
Call Us at 781-229-8144

Let’s start with front wheel drive. The point where the transmission stops and the driveline begins is a little blurred with front wheel drive because the transaxle houses both the transmission function and the differential function. The half shafts that send power to each front wheel, come out of the transaxle. The shaft is connected to the wheel by a constant velocity, or CV, joint. The CV joint is protected from dirt and water by an airtight, flexible rubber boot.

So, driveline service would include properly servicing the transaxle and inspecting the CV boot to see if it’s torn or loose. If it is, it needs to be replaced and the CV joint inspected for damage. Repairs may be in order. Besides visual damage to the airtight CV boot, you might hear a clicking noise when turning. Recommended maintenance for the transaxle and CV joints will be spelled out in your owner’s manual or check with your Burlington service advisor.

On to rear wheel drive. The driveline for a rear wheel drive vehicle starts with the driveshaft – that long tube that connects the transmission with the differential on the rear axle. Some vehicles in Burlington have a two piece drive shaft. The shafts are connected to the transmission and the differential with big universal joints. You’ve probably heard the term ‘u-joints‘. These joints can wear out, just like the CV joints in front wheel drive vehicles. You may hear some clunking or feel a jolt when shifting into drive or reverse – if you do, get your driveline inspected.

The differential on the rear axle sends power out to each rear wheel through half shafts in the axle. The differential fluid needs to be drained periodically and replaced with clean fluid. When the seal on the end of the axle is damaged or leaks, the axle will need to be serviced. The routine maintenance item here is differential service. Be sure to check your owner’s manual or Burlington service advisor for intervals.

Now let’s go on to all wheel drive. Remember that the difference between all wheel drive and four wheel drive is that an all wheel drive vehicle is essentially providing power to all of the wheels all of the time. The vehicle may be able to shift more of the power to the front or to the back depending on where you need traction. All wheel drive vehicles are designed to work well on dry pavement. Even some high-end sports cars from makers like Lamborghini and Porsche have all wheel drive.

Some all wheel drive vehicles are designed to work well off-road, but all hard-core rock crawlers are four wheel drive. These guys thrive in mud, sand, rocks and hills – but they don’t work well on dry pavement when they’re in four wheel drive. So they have the option to shift to rear wheel drive only on dry pavement.

Most all-wheel drive vehicles are very similar to front wheel drive when it comes to the front end. They also have a center differential that transfers power to the rear differential. Connecting it all is a shaft from the transaxle to the center differential and another from the center differential to the rear differential. So all of the normal front wheel drive service is required as well as service to the center and rear differentials.

Four wheel drive can be thought of as a rear wheel drive vehicle that can also send power to the front axle. There’s a transfer case in the middle of the vehicle that can be shifted to send power through a drive shaft to a differential on the front axle. So you need differential service for the front and rear differentials and for the transfer case as well.

The bottom line is that the maintenance schedules are in your owner’s manual. Your Burlington service advisor can answer any questions you’ve got. If this is the first time you’ve heard some of this stuff – it’s time to ask someone at Accurate Automotive if any of it needs to be done now.

Watch our auto tips video from AutoNetTV.

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Service Center Standard and Procedures

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Bedford and Lexington automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

The technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle’s manufacturer
  4. Based on the technician’s informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car’s handling, but his shocks haven’t failed. The technician may suggest replacement of the shocks to satisfy the customer’s wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let’s say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician’s recommendations.

The automotive service industry and Accurate Automotive want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.

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Fuel Saving Tip: Tire Pressure Saves Fuel In Bedford


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Under-inflated tires waste gas for lots of folks in the Bedford area. Think how hard it is to walk in sand – you just have to work harder because of the resistance. When your tires don’t have enough air in them, their rolling resistance is dramatically increased and it simply takes more gas to get from Burlington to Bedford.

Burlington Tire Pressure Always check your tire pressure when you gas up at one of our local Bedford service stations. If they’re low – even just a little bit – bring them up to proper pressure. There’s a sticker on the inside of your driver’s door that gives the manufacturer’s recommended tire pressure.

And don’t rely on your tire pressure monitoring system to alert you to when you need more air. The TPMS system is set to warn you when pressure drops twenty percent below recommendations. That’s severely under inflated and you needed more air a long time ago. And if you have a slow leak – get it fixed right away at Accurate Automotive.

Get some air and save some gas.

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Tire Rotation and Balancing

Tires do a lot of work. They transfer engine power and braking forces to the road; they handle steering control; and they cushion all those bumps and jolts. They also support the entire weight of the vehicle, including you and your passengers. With such critical work to do, you want your tires to do their job well. And since replacing tires is fairly expensive, you want them to last as long as possible.

There are three keys to long, even tire wear:

The front tires on a car take the brunt of the steering forces. As they push through turns, the shoulders of the front tires wear down more quickly than the rear tires. Rotating front and rear tires allows them to all wear at about the same rate. That’s especially true of front wheel drive vehicles whose front tires steer, and put the power to the road.

SUVs and pick-ups, especially four wheel drives, also tend to wear their tires more unevenly than cars because of their suspension and drive train set-up. Your owner’s manual will likely contain a schedule for tire rotation. It’s usually every 5,000 miles or so.

Also, there are different rotation patterns for different vehicles. Accurate Automotive will know which is right for your vehicle. That brings us to wheel balancing. When wheels are balanced, they spin on the axle evenly. When they are out of balance, they wobble a bit. That makes the tires wear unevenly and may transmit a vibration to the car. Your service technician at Accurate Automotive puts weights on your wheels to balance them out so that they turn true and smooth.

Tires are a big investment for any vehicle. They’re critical for keeping you safely on the road. The cost for regular rotation and balancing is more than made up in extended tire life. And, can you really put a price on your safety and that of your passengers?

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Defensive Driving In Burlington Massachusetts

There was a man in Boston who learned that most car accidents occur within a mile of home – so he moved. (Just Kidding!)

When we think of defensive driving, we often focus on our local Massachusetts highway situations. The fact of the matter is we need to be just as careful close to home in Burlington, because that’s where we do most of our driving. We can’t let our familiar surroundings keep us from driving defensively.

Defensive driving begins with the proper attitude. Have in mind that you won’t let anyone take your safety away from you. You’ll be aware of your surroundings, road conditions, other vehicles and hazards. And the first person to be concerned with is you: start with your own environment.

Don’t leave without securing all occupants including children and pets. Watch for loose items that can become projectiles during evasive maneuvers.

Driving too fast or too slow increases the chance of an accident.

Never drive impaired: Alcohol is a factor in half of all fatal crashes. Never drink and drive.

Other impairments include being sleepy, angry, daydreaming or talking. If you suddenly wonder how you got where you are – you’re not paying enough attention.

Keep your windows clean and uncluttered. No fuzzy dice and stickers.

Keep your car in good shape so that it handles properly: Maintain tires, lights, brakes, suspension, wheel alignment and steering.

Always use your turn signals while driving around Burlington Massachusetts. Avoid other vehicles’ blind spots.

Don’t drive faster than your headlights – if you can’t stop within the distance you can see, you’re going too fast.

Avoid driving over debris in the road. Even harmless looking items can cause damage or an accident.

Keep your wheels straight when waiting to turn at an Burlington Massachusetts intersection. That way if you’re hit from behind, your car won’t be pushed into on-coming traffic.

My daddy always said that when you drive, you’re actually driving five cars: yours, the one in front, the one behind and the ones on either side. You can’t trust that other drivers will do the right thing, so you’ve got to be aware of what they’re doing at all times.

If you see another car driving erratically, weaving, crossing lanes, etc., stay back. Take the next right turn if you’re downtown Burlington, or take the next exit on the Massachusetts highway. Notify the police if you see someone driving dangerously in our Burlington community.

Never follow too close. The minimum distance is the two second rule. Pick a landmark ahead, like a tree or road marker. When the car in front of you passes it, start counting: ‘one-one-thousand, two-one-thousand’. If you pass the landmark before reaching two-one-thousand, you’re following too close.

Remember that the two second rule is the minimum – it assumes you’re alert and aware. Three seconds is safer. Move out to five seconds or more if it’s foggy or rainy.

Someone will inevitably move into your forward safety zone – just drop back and keep a safe distance.

If someone follows you too closely, just move over.

Don’t play chicken by contesting your right of way or race to beat someone to a merge. Whoever loses that contest has the potential to lose big and you don’t want any part of that. So stay alert, constantly scan around your car and arrive safely.

Accurate Automotive
15 Bedford St
Burlington, Massachusetts 01803
781-229-8144

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Transmission Service

Let’s talk about transmission service. It can be easy to forget about getting your transmission serviced because it doesn’t need it very often. It’s easy to remember to change the engine oil – you know, every 3,000 miles or 5,000 kilometers. But proper transmission servicing keeps your car running smoothly and helps you avoid costly repairs down the road.

The transmission undergoes a lot of stress. The grit you see in used transmission fluid is actually bits of metal that wear off the gears in the transmission. In addition to that, the transmission operates at very high temperatures. Usually it’s 100 to 150 degrees higher than engine temperatures. Those high temperatures eventually cause the transmission fluid to start to break down and loose efficiency.

As the fluid gets older, it gets gritty and doesn’t lubricate and cool the transmission as well – leading to even more wear. The fluid can actually get sludgy and plug up the maze of fluid passages inside the transmission. At best, your transmission won’t operate smoothly. At worse, it could lead to costly damage.

When your transmission is running properly, it transfers more power from your engine to the drive wheels, and improves fuel economy. That’s why manufacturers recommend changing your transmission fluid at regular intervals. Your owner’s manual has a schedule for transmission service and, of course, your service center can tell you what the manufacturer recommends.

Hot and dusty conditions; towing, hauling, stop and go conditions and jack rabbit starts all increase the load on the transmission and its internal temperature. That means you need to change the fluid more often. A good rule of thumb is every 35,000 miles, 55,000 kilometers or two years. If your manufacturer suggests more frequent intervals or if you’re driving under severe service conditions, you will need to change it more often.

Most service centers have the ability to perform a transmission service while you wait and the cost is quite reasonable. It’s downright cheap when you think about how much a major transmission repair can cost! Your service technician will know the right type of transmission fluid to use. If it’s getting to be time to have your transmission serviced, do your car a favor and have it done. If not this time, then on your next service stop.

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